This product is made to improve the oral environment of pet dogs. When the KENKO CARE Multiple Ions Releasing Plate is put into drinking water, six types of ions (Sodium Ion, Borate Ion, Aluminum Ion, Silicate Ion, Fluoride Ion, and Strontium Ion) are released from the PRG filler into the water. The ions without interfering each other help to maintain your pet dog’s oral health by drinking the water. The ion effect also helps prevent slime forms in your pet dog’s water dish.
The Return and Exchange Policy described below appliesonly to online purchasesmade through our website.
We will exchange item(s) due to manufacturers' defect only.
The item(s) must be returned within 7 days of purchase in its original packaging and unused condition.
We will require you to provide the order ID as proof of purchase.
All sales of gift cards, e-gift certificates, non-exchangeable goods and any items marked as "Sale", "Clearance" or "Donation" are final. These items cannot be returned or refunded.
Non-exchangeable goods include (but not limited to) pet muzzles, e-collars, apparel, undergarments, footwear, clippers, strollers, beds, cushions, gates, playpens and cages.