Marukan cooling mats is a heat-dissipated patented design suitable for dogs and cats. It has breathable mesh fibre, an excellent heat dissipation design, and a relaxed and comfortable contact surface. It can effectively reduce body temperature and keep cool for a long time. The surface is processed by unique patent technology, is wear-resistant and scratch-resistant, and is durable.
The Return and Exchange Policy described below appliesonly to online purchasesmade through our website.
We will exchange item(s) due to manufacturers' defect only.
The item(s) must be returned within 7 days of purchase in its original packaging and unused condition.
We will require you to provide the order ID as proof of purchase.
All sales of gift cards, e-gift certificates, non-exchangeable goods and any items marked as "Sale", "Clearance" or "Donation" are final. These items cannot be returned or refunded.
Non-exchangeable goods include (but not limited to) pet muzzles, e-collars, apparel, undergarments, footwear, clippers, strollers, beds, cushions, gates, playpens and cages.