Joy & Fibre® American Timothy Hay came from Washington State, which is well-known worldwide for its weather conditions. It is a perfect location for growing and harvesting timothy hay. The cool springs and dry, warm summers’ conditions fit well with the specific climate requirements of timothy hay due to its shallow root system. Joy & Fibre® American Timothy Hays are sun-cured in windrows right after harvest. Before compressing the baling and storage, the warm wind dries the hay adequately to avoid moisture and molding issues. 1st cut contains more stems and is more tough than 2nd cut. Joy & Fibre® American 1st Cut Organic Timothy Hay is certified USDA Organic, providing your pet with better quality hay.
The Return and Exchange Policy described below appliesonly to online purchasesmade through our website.
We will exchange item(s) due to manufacturers' defect only.
The item(s) must be returned within 7 days of purchase in its original packaging and unused condition.
We will require you to provide the order ID as proof of purchase.
All sales of gift cards, e-gift certificates, non-exchangeable goods and any items marked as "Sale", "Clearance" or "Donation" are final. These items cannot be returned or refunded.
Non-exchangeable goods include (but not limited to) pet muzzles, e-collars, apparel, undergarments, footwear, clippers, strollers, beds, cushions, gates, playpens and cages.
