Thank you for shopping with us!
The Return and Exchange Policy described below applies only to online purchases made through our website.
- We will exchange item(s) due to manufacturers' defect only.
- The item(s) must be returned within 7 days of purchase in its original packaging and unused condition.
- We will require you to provide the order ID as proof of purchase.
- All sales of gift cards, e-gift certificates, non-exchangeable goods and any items marked as "Sale", "Clearance" or "Donation" are final. These items cannot be returned or refunded.
- Non-exchangeable goods include (but not limited to) pet muzzles, e-collars, apparel, undergarments, footwear, clippers, strollers, beds, cushions, gates, playpens and cages.
